What is Reputation Management?
It is the process of using targeted digital strategies, in order to protect your image, business & brand.
At the heart of Reputation Management is Public Relations (PR). Offline PR was important to the success of a business, being online it is fundamental.
With customers able to connect with not only businesses but other people more quickly & easily online, it is crucial to ensure that your personal & business image is portrayed in a positive way.
Online Reputation Management encompasses different areas depending on your personal or business needs including:
- Monitoring of your online presence
- Establishing a strategy to suit your goals
- Building a positive network of information
- Understanding & handling customer feedback
- Managing online reviews
- Social Media Management
- Dealing with the press
The team here at Reputation Ace take your individual needs and goals into account when devising a suitable strategy for you. We evaluate the negative content online in terms of its age, authority, reputation and longevity. This allows us to ensure that we take the right approach to repair your image and achieve results quickly.
We use a combination of techniques when tailoring a strategy that will suit you. Every individual and business is different and will need a unique approach. For example, social media may not be suitable for certain businesses whereas it is perfect for others.
For more information on Reputation Management and a quote, please get in touch using our form below or call on 0800 088 5506