🌐 How to Get a Defamatory Facebook Review Taken Down in 2025
Facebook reviews play a significant role in shaping public perception of your business. A false or defamatory review can mislead potential customers, damage your reputation, and impact sales. If you’re dealing with a negative Facebook review that is unfair or violates policies, you can take steps to get it removed.
At Reputation Ace, we specialise in Facebook review removal and online reputation management. Here’s how you can challenge a defamatory review and protect your brand.
🚫 When Can a Facebook Review Be Removed?
Facebook doesn’t allow businesses to delete reviews directly, but it does have policies against:
🔒 False or Misleading Information – If the review contains lies or fabricated details.
💥 Hate Speech, Harassment, or Bullying – If the review includes threats or abusive language.
🎮 Fake Reviews from Competitors – If the reviewer was never a real customer.
🧣 Personal Attacks – If an individual is targeted rather than the business.
🔏 Spam & Multiple Negative Reviews – If a person leaves multiple bad reviews from different accounts.
If a review violates Facebook’s guidelines, you have a strong case for removal.
🔧 How to Remove a Defamatory Facebook Review Step-by-Step
✅ Step 1: Report the Review to Facebook
Facebook allows businesses to flag inappropriate reviews. To do this:
1️⃣ Go to your Facebook Page
2️⃣ Find the review you want to remove
3️⃣ Click the three dots (⋮) next to it
4️⃣ Select ‘Find Support or Report Recommendation’
5️⃣ Choose the reason (e.g., false information, harassment, hate speech)
6️⃣ Submit your report
Facebook typically reviews flagged content within a few days.
👀 Step 2: Respond Professionally to Minimise Damage
If Facebook doesn’t remove the review immediately, responding professionally can limit its impact.
Example response:
📢 “We value customer feedback, but we have no record of this experience. Please contact us directly so we can resolve any concerns.”
This reassures potential customers that the review may not be genuine.
🛡 Step 3: Take Legal Action for Defamation
If a false review is seriously harming your reputation, legal escalation may be necessary.
✔️ Document evidence proving the review is false or defamatory.
✔️ Send a formal complaint to Facebook’s legal team.
✔️ Pursue legal action under defamation laws if needed.
At Reputation Ace, we handle the entire legal process for businesses affected by harmful reviews.
💎 Step 4: Suppress Negative Reviews with Positive Content
If a Facebook review cannot be removed, the best approach is SEO suppression. This ensures that genuine 5-star reviews and positive content push negative ones down.
📢 Encouraging Satisfied Customers to Leave Positive Reviews
🌟 Boosting Engagement on Facebook to Build a Stronger Reputation
📝 Optimising Facebook and Website Content for Higher Rankings
By actively managing your online reputation, you can minimise the impact of bad reviews.
🎉 How Reputation Ace Can Help
At Reputation Ace, we provide expert Facebook review removal services to protect businesses from false, defamatory, and misleading reviews.
🛠 Our Services Include:
📢 Facebook Review Disputes & Removals
🛡 Legal-Based Review Removal Assistance
🔄 SEO Suppression for Negative Facebook Reviews
🔎 Online Reputation Monitoring & Protection
If you need help removing a false Facebook review, contact us today.
📞 Call us now: 0800 088 5506
📧 Email us: info@reputationace.co.uk
🌐 Visit us: Reputation Ace