Is there really a way to delete or remove a malicious or harmful review from Google?
It’s a commonly asked question, especially for companies with bad reviews on their Google My Business page. Negative reviews in Google can weaken your online image and reputation, particularly if the review is highlighted on the top of Google’s search results.
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A quick tip is to set your Google My Business up. If you’re not using it yet
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Why do I need to delete a Negative Google Review?
Small businesses, and those working in the service industry know the significance and power of online reviews, mainly Google Reviews. Reviews by totally unknown people on the internet may have an enormous effect on your future client, or on the person who is thinking of buying your goods and services. Therefore, knowing how these reviews (and related sites), work is essential for companies trying to retain an excellent online image.
According to its audience and daily traffic, Google is the world’s most famous website. This is also the leading online review site, as per the online review report.
63.6 per cent of people claim they are likely to search Google’s online reviews before they join a company or before contacting a business — as compared to any other review site.
Google is the No. 1 website with online reviews, followed by Facebook and YouTube. Pages focused mainly on reviews are TripAdvisor and Yelp are seeing less expansion than pages where users are expected to have user-profiles already and thus face less pressure when posting their experience and reviews about a company.
Eighty Eight percent of people believe that Google reviews are the most significant variables in their quest for a local company; rating them is more powerful and influential than price forecasts, proximity, and SERP rankings. If you have bad reviews, you need to change something.
How to Remove Negative Reviews from Google:
Any person with a Google account can post or write reviews about the brands and places they experience. These reviews show on Google Maps and on the Google Business Listing too.
As a user, you’re not going to be able to add a secret Google analysis. All reviews and comments are public, so everyone can see what you’re saying. So, If you change your opinion about the service or place you’ve recently reviewed online, you can update or remove that review when logging in to your Google Account.
Step-by-step directions for deleting the Google Review that you have published:
- Open Google Maps on your phone.
- Upper left, press the Menu tab. Then select “Your Contributions” and then pick “Reviews.”
- Next to the analysis that you want to edit or erase, press “More.” Pick the alternative and follow the directions.
For Businesses: How to Remove Online Google Reviews
When you’re running a company and have registered it on Google, and someone writes something wrong about you…
What do you do? Do you wish to delete that bad review, or just respond to the negative statement?
Deleting Bad Reviews
In you have a review that you want to delete, you won’t find the “Delete” option. It’s not that easy. Very often, companies who choose to have their online ratings removed or modified on Google will be able to do that after a particular and very detailed process.
Let us help you through this. Here are the most successful ways to remove a negative review on Google:
- Contact the customer who wrote that negative post, and try to win them over offering an apology, an explanation, extra service or bonus. If this gets settled, then request politely to alter or remove their review about you. This will be the best choice to retain your reputation.
- Negative reviews usually are driven out if you get some positive ones. Take some further steps, offer some bonuses, sales, or something that attracts your users to buy from you, and write new positive things about you online.
Removing Fake Business Reviews
Unfortunately, there is another type of bad review – known as fake reviews and reviews by spammers. Evaluate the review, and get an idea of whether it is a real person or your rival reviewing your product, or service, just to harm you.
If this is a fake review, then reply to them gently, so if someone new visits your profile or website, they can get an idea of your politeness with your clients, and your customer relationship skills.
Also, if the comment is more severe and can harm your reputation or public image in seconds, then flagging that comment or reporting it would be the best possible option.
If still, in the end, you can not cope with the situation, then we’d suggest you consult with us to see how we can help.